Privacy Policy

Last updated: October 2026

Justfixemail ("we," "us," or "this site") respects your privacy. This policy explains exactly what information we collect through this site, why, and what choices you have. We keep this simple and specific rather than vague — this site doesn't run ads or its own analytics, so there isn't much to disclose beyond what's below and the one third-party exception noted next.

Information we collect

We only collect information you directly and voluntarily provide through one of these forms:

• Contact form — the name, email address, and message you enter, used solely to respond to your inquiry.
• Newsletter signup — the email address you provide, used solely to send updates about new guides. Every email includes an unsubscribe option.
• Review submissions — the name, star rating, and comment you provide. If a review is published, your name and comment (not your email) appear publicly on our Reviews page.
• Guide feedback ("Was this helpful?") — a simple yes/no vote tied to which guide it was left on. This doesn't include your name, email, or any other personal information.
• Live chat — if you open the chat bubble on any page, your conversation is handled by our third-party chat provider, Tawk.to, not by us directly. See our Cookie Policy for what that involves.

Beyond the live chat widget above, we do not collect any information automatically through cookies, tracking pixels, or analytics scripts of our own — see our Cookie Policy for the specifics.

How we use your information

We use what you submit only for the specific purpose you submitted it for: responding to a contact message, sending newsletter updates you signed up for, or displaying a review you chose to publish. We do not sell, rent, or share your personal information with third parties, and we do not use it for advertising.

How long we keep it

Contact messages are kept only as long as needed to respond and for a reasonable follow-up period afterward. Newsletter addresses are kept until you unsubscribe. Published reviews are kept indefinitely unless you ask us to remove one.

Your choices

• Unsubscribe from the newsletter at any time using the link in any email we send.
• Request that we delete your contact message, newsletter subscription, or a review you submitted by reaching out through our contact page.

Third-party links

Guides on this site link to official support pages for email providers like Microsoft, Google, Yahoo, Apple, and Mozilla, and internet service providers like Comcast/Xfinity, AT&T, Verizon, Telus, Bell, and every other provider covered in a guide here. Those are independent websites with their own privacy practices — we're not responsible for how they handle your information once you leave this site.

Children's privacy

This site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

If this policy changes — for example, if we add analytics or advertising in the future — we'll update this page and revise the "Last updated" date above, and update our Cookie Policy to match.

Contact

Questions about this policy, or a request to access or delete your information, can be sent via our contact page.