Editorial Policy
Last updated: September 2026
This page explains how content on Justfixemail gets written, checked, and maintained — so you know what's behind the guides before you follow them.
Who writes our guides
Every guide, knowledge base article, and blog post is written by a named person, listed on our Writers page along with their focus area. We don't publish unattributed or AI-generated content without human review — a real person is responsible for every fix we publish.
How a guide gets tested
- Steps are performed on the actual app or service being covered, not written from memory or documentation alone.
- Where a fix depends on settings that vary by device or account type, the guide notes the scope explicitly rather than assuming one configuration applies to everyone.
- Screenshots and menu paths are checked against the current version of the app at the time of writing — interfaces change, and we treat "this used to work" reports as a signal to review, not ignore.
Keeping guides current
Email clients update their interfaces and settings menus regularly. When the "Was this helpful?" feedback on a guide trends negative, or a reader flags something through our contact form, that guide goes back into the review queue. We'd rather mark a guide as under review than leave outdated steps live.
Corrections
If you find a factual error, an outdated menu path, or a step that no longer applies, please let us know with the guide name and what you found — corrections are reviewed and applied promptly, and we don't require you to create an account or jump through hoops to report one.
Independence
We are not affiliated with, sponsored by, or paid by Microsoft, Google, Yahoo, Apple, Mozilla, or any other provider covered on this site. Guides reflect what actually fixes the problem, not what any provider would prefer we say. [If you add affiliate links, sponsored content, or advertising in the future, disclose that clearly here and near the relevant content.]
Questions about a specific guide
Each guide is bylined — click through to the writer's profile from any guide to see their other work, or reach out via Contact with a specific question.