HEY Troubleshooting Guides

Fix sign-in and access problems on HEY, and understand why it won't connect to Outlook, Thunderbird, or any other mail app.

HEY's Screener silently drops rejected senders for good — here's how to check, and how to get a sender back if you screened them by mistake.

Don't see your issue? Let us know and we'll look into adding a guide for it.